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Recent Customer Reviews (15)
Meredith Clark
Worst Customer Service Experience EverI ordered a part on Sunday (7/5). I needed the part before a trip, so I paid for two day shipping and the part shipped out Monday (7/6). Unfortunately, Boatplicity chose FedEx Home Delivery (3-5 day shipping) rather than FedEx 2 Day Delivery. The part is scheduled for delivery Friday (7/10), which is after we depart. I tried contacting Boatplicity via both email and chat and received the most condescending and insulting responses asking me to "try to read and comprehend that delays happen". FedEx confirmed that there are no delays, Boatplicity simply did NOT ship the item as second day delivery (which I paid for). Boatplicity doubled down and rather than taking responsibility for choosing the wrong shipping speed, they continue to suggest that I just don't understand how shipping works. They truly have some of the worst customer service I have ever experienced.
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Barb Z
No response to refund request.Outside the initial response from customer service request for pictures I've heard nothing from Boatplicity since December 2025. Beyond disheartened.
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Nicholas Petree
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Boleslao Téllez
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Shirley Trent
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Amy Kimbrell
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Azni Usamov
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Katja Schulz
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Stephen Martin
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Alan Avery
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